Insurance Brokerage Licence in Dubai, UAE: CBUAE Capital, Bank Guarantee & the New 2024/2025 Rules

Most guides to opening an insurance brokerage in Dubai are quietly out of date, and in this sector out of date is expensive. They tell you to register with the "Insurance Authority" under the 2007 insurance law and the 2013 brokerage regulation. All three of those are dead. The Insurance Authority was folded into the Central Bank of the UAE (CBUAE) back in 2020. The 2013 brokerage regulation was repealed by a new Insurance Brokers' Regulation that took effect on 15 February 2025. And the entire insurance law was replaced again on 16 September 2025 by Federal Decree-Law No. 6 of 2025, which merged banking and insurance supervision into one statute [1][2][3].

That matters because the rules that are actually current change how the business works, not just which form you file. Under the 2024 regulation a broker can no longer collect premiums from clients, can no longer discount its own commission to win a deal, and must be paid by the insurer within 10 business days. Meanwhile the money you have to lock up before you write a single policy has not moved: a UAE-incorporated broker needs AED 3 million in paid-up capital and a separate AED 3 million bank guarantee, roughly AED 6 million tied up, plus professional indemnity cover [2][4].

This guide covers who really regulates you, the two-step licence, the capital and guarantee you cannot avoid, the 2024 conduct rules that reshape the cash flow, why the free-zone "0% tax" pitch does not apply to broking, and the honest commission economics. Since 2013, our team has set up regulated and trading companies across the UAE, so the traps here come from real files. This is a guide, not legal or regulatory advice on your specific licence.

Who regulates insurance brokers in the UAE now?

The Central Bank of the UAE, federally. This is the first thing to get right, because the wrong answer sends you to an authority that no longer exists.

Until 2020 insurance had its own regulator, the Insurance Authority. Decretal Federal Law No. 25 of 2020 abolished it and merged its functions into the CBUAE [3]. Since then the Central Bank licenses and supervises insurers, reinsurers and brokers. The old Insurance Authority board resolutions were inherited by CBUAE, but the body itself is gone, so any 2026 guide telling you to file with the "Insurance Authority" is working from a pre-2020 script.

Two newer instruments set the current rules:

• The Insurance Brokers' Regulation 2024, issued 25 July 2024 and in force since 15 February 2025, which repealed the old Board Resolution No. 15 of 2013 that most competitor pages still quote [2].
• Federal Decree-Law No. 6 of 2025, in force 16 September 2025, which consolidated the Central Bank law and the insurance law into a single statute and replaced Federal Decree-Law No. 48 of 2023. Firms have a transition period to full compliance running to 16 September 2026 [1].

Common Mistake: Reading a "how to get an insurance broker licence" article that cites the 2007 insurance law, the 2013 brokerage regulation, or the "Insurance Authority" and treating it as current. Every one of those has been superseded since 2020. In a Central-Bank-regulated business, following stale procedure is how applications get bounced.

Does a trade licence let me operate as a broker? No, you need two approvals

Like other regulated financial activities, insurance broking needs both a commercial licence and a separate regulator authorisation, and the two are dependent.

1. A commercial trade licence from Dubai's Department of Economy and Tourism (DET), naming insurance brokerage as the activity. This incorporates the company. On its own it does not let you place a single policy.
2. CBUAE authorisation and registration as an insurance broker under the Insurance Brokers' Regulation 2024. Only a CBUAE-registered entity may lawfully broke insurance onshore in the UAE [2].

In practice the two run in coordination: initial approval, incorporation and trade licence, then CBUAE final registration and entry on the Central Bank's register of brokers. Placing insurance without CBUAE registration is unlicensed activity with civil and criminal exposure. Sequence protects you, and the CBUAE step, not the trade licence, is the real gate. A Central Bank licensed broker selling to the onshore UAE market is a mainland regulated entity, so the company underneath the CBUAE authorisation is a DET mainland structure with a real office and a real payroll, and our mainland company setup page walks through the DET route the licence actually runs on.

How much capital and guarantee do I actually need?

More than most guides make clear, because there are three separate financial requirements, not one. For a broker incorporated in the UAE, the established framework is:

The point competitors bury is that the capital and the bank guarantee are two different things. The AED 3 million capital is your paid-up share capital. The AED 3 million guarantee is a separate, on-demand instrument issued by a bank in the Central Bank's favour, and it either ties up more cash as collateral or costs an annual bank facility fee to arrange. Effectively you are committing around AED 6 million before the first policy, plus the annual PI premium [4].

Quick Math: Treat the guarantee as a carrying cost, not a one-off. If a bank issues your AED 3 million guarantee against a facility charged at, say, 2% a year, that is AED 60,000 annually just to keep the guarantee live, on top of any collateral you post. Add the PI premium and the qualified-staff salaries the regulation requires, and the real barrier to entry is capital and cash flow, not the licence fee. This is a well-capitalised operator's business.

The 2024 regulation also added a net-equity test: a broker must keep net equity at 100% of the minimum, and if it drops below, notify CBUAE within 15 days, submit a restoration plan, and stop accepting new business until it is fixed [2].

What did the 2024 rules change about how brokers get paid?

They rewired the cash flow, and this is the most important commercial update in the sector. Three changes matter most [2]:

• Brokers can no longer collect premiums. Premiums now go directly from the client to the insurer. The broker never holds client premium money. This removes a float that many older brokerages relied on, and it changes how you manage receivables.
• Brokers cannot discount their own commission. You are no longer allowed to shave your commission to undercut a rival and win the account. Any discount must come from the insurer's pricing, not your remuneration. This protects broker margins but removes a tactic older content still recommends.
• Insurers must pay broker commission within 10 business days of receiving the premium. That tightens and speeds up your income, but only once the policy is properly placed.

Claim settlements and refunds also now flow directly from the insurer to the policyholder, not through the broker. If your business plan assumes you hold premiums or compete on commission discounts, it is built on the pre-2025 regime and needs rebuilding.

Can I set up an insurance broker in a free zone?

Yes, but "free zone" is not one thing here, and picking the wrong one blocks the market you actually want.

• Mainland (onshore UAE) brokers are regulated by CBUAE under the Insurance Brokers' Regulation 2024. This is the only route to broke retail onshore UAE risks such as local motor, medical and property.
• DIFC brokers are regulated by the Dubai Financial Services Authority (DFSA), a completely separate regime with its own rulebook.
• ADGM brokers are regulated by the Financial Services Regulatory Authority (FSRA), largely oriented to wholesale and international business.

The trap is that there is no automatic recognition between onshore and the financial free zones. A DIFC or ADGM broker generally cannot place mainland UAE business, because UAE law restricts placing local risks with non-admitted insurers, and the CBUAE regulation does not apply to free-zone-licensed brokers. So a DIFC or ADGM licence gives you international and wholesale reach, but only a mainland CBUAE licence lets you serve the everyday onshore UAE client [2]. Choose the jurisdiction around who you intend to sell to, not around a headline about setup speed.

If your target client is an international corporate, a captive programme or a reinsurance placement rather than an onshore retail policyholder, then a DFSA or FSRA regulated broker or reinsurance intermediary is the sensible structure, and our free zone company setup page covers how those licences are built. The two financial free zones are not interchangeable, so read our DIFC business setup and ADGM company setup guides before you commit, because each has its own capital, compliance-staffing and prudential category rules on top of the insurance-specific requirements. The wrong choice here is not a cost problem, it is a market-access problem, and it takes a fresh application to fix.

Do insurance brokers get the free-zone 0% corporate tax rate?

Generally no, and this is where the free-zone sales pitch quietly fails for broking. A free zone company only gets the 0% qualifying rate if it is a Qualifying Free Zone Person earning qualifying income from a Qualifying Activity.

Under the current Qualifying Activities list (Ministerial Decision No. 229 of 2025), reinsurance and regulated fund, wealth and investment management are Qualifying Activities, but general insurance and insurance broking are not [7]. So a free-zone insurance broker's commission income is generally non-qualifying and taxed at the standard 9%, the same as a mainland broker, not at 0%. A firm doing genuine reinsurance work sits closer to the 0% activity, but whether reinsurance broking specifically qualifies is a genuine grey area worth checking with a tax adviser rather than assuming.

For everyone else the standard regime applies: 0% on the first AED 375,000 of taxable profit and 9% above, with Small Business Relief available while revenue stays at or below AED 3 million, for tax periods up to the end of December 2029. Our corporate tax filing guide covers the QFZP conditions in detail.

Is insurance brokerage commission subject to VAT?

Yes, at the standard 5%, and this catches people who assume insurance is VAT-free. It is not that simple.

Insurance-broker commission is a service supplied for an explicit fee, so it is standard-rated at 5% VAT [6]. People conflate it with life insurance, which can be VAT-exempt as a financial service. The distinction to hold onto:

• General (non-life) insurance premiums are standard-rated at 5%.
• Life insurance and reinsurance can be VAT-exempt.
• Broker commission on general lines is standard-rated at 5%, and you can recover input VAT on your costs.

Work for a genuinely foreign client can be zero-rated as an export of services, subject to the "outside the State" test and the 30-day rule in Cabinet Decision 100 of 2024. Our VAT registration and compliance guide covers registration and filing.

Who can own an insurance brokerage, and what staff do I need?

Ownership first, because insurance is one of the activities where the general "100% foreign ownership" story has an asterisk. Insurance broking has been treated as a strategic-impact financial sector where the Central Bank can require UAE-national ownership or participation, and several current sources still report a majority-national requirement for brokers, which is different from the 100% foreign ownership most mainland trading activities now allow. Because this is contested and sector-specific, confirm the current ownership requirement with CBUAE and DET at application rather than assuming the standard reform applies.

On staffing, the regulation is demanding [2][5]:

• Fit-and-proper directors and officers, meeting CBUAE standards for integrity, financial soundness and competence, plus AML and sanctions compliance.
• A named general manager, operations manager and internal controller (compliance), and a technically qualified specialist for each class of insurance you handle, with degrees and proof of experience.
• Registered individual producers under Board Resolution No. 27 of 2020: individuals who sell or market must be registered, hold the required qualification, complete the principles-of-insurance course, and pass the CBUAE assessment [5].
• Governance, conflict-of-interest controls, a CBUAE-approved external auditor, cybersecurity and data-protection policies, personal data held in the UAE, and no outsourcing of material activities outside the UAE without CBUAE approval.

Pro Tip: Budget for the qualified team from day one, not after launch. CBUAE will want to see the general manager, compliance controller and per-class specialists named and evidenced in the application. A thin org chart is a common reason a broker application stalls, and the salaries for these roles are a bigger ongoing cost than the licence.

What does it really cost in the first year?

Split the number in two: the capital and guarantee you lock up, and the cash you spend to set up and run. Here is a realistic 2026 picture in AED.

The headline is honest: the licence and setup fees might run AED 100,000 to 200,000, but the real barrier is the roughly AED 6 million in capital and guarantee plus the qualified team. This is not a business you bootstrap cheaply from a flexi-desk. It rewards operators who are properly capitalised or who specialise in high-value corporate and commercial lines.

Is an insurance brokerage worth it in the UAE?

The market is large and growing, which is the case for entry, but the barriers and margin pressure are the case for caution.

UAE insurance gross written premium reached around AED 50.8 billion in the first nine months of 2024, growing at double-digit rates, and brokers are the dominant distribution channel in the biggest lines, handling roughly 67% of health and 60% of motor business [8]. Mandatory health cover in Dubai and Abu Dhabi and compulsory motor insurance give the sector a structural tailwind. Corporate group-medical schemes are the profit engine, and the cover a UAE company is obliged to carry for its own staff and premises is exactly the demand a broker sells into, which our business insurance guide sets out from the buyer's side.

The counterweights are real. The field is crowded, with roughly 160 registered brokers, and the 2024 regulation is deliberately consolidating it through higher standards. Margins are under pressure: life insurance first-year commission was capped at 10%, down from the 40% to 70% the old model relied on, so recurring and renewal commission now matters far more than the first sale. The honest verdict: this suits well-capitalised operators and corporate or commercial-lines specialists, not someone looking for a light, cheap licence.

Is an insurance brokerage a profitable business in Dubai?

It can be, but only for an operator who can fund roughly AED 6 million of locked capital and guarantee and staff a qualified team from day one. The demand is genuinely structural, driven by mandatory cover, and the income is recurring. The barriers and the commission compression are what decide whether you actually reach profit.

Start with the demand, because it is the strongest part of the case. Health insurance is mandatory for residents in Dubai and Abu Dhabi, motor insurance is compulsory for every registered vehicle, and neither is a discretionary purchase a client can defer in a bad year. That is a floor under the market that most businesses in the UAE do not have. On top of that floor sits corporate demand: property, liability, marine, group medical and increasingly cyber and directors' cover, all bought by companies whose own headcount keeps growing. Brokers already handle roughly 67% of health and 60% of motor business, so the distribution channel you are entering is the dominant one, not a fringe one [8]. And because a policy renews annually, a book you build once pays again every year, which is the single most attractive feature of the economics.

The counterweight is equally concrete, and it is mostly cash. The AED 3 million paid-up capital and the separate AED 3 million bank guarantee sit on your balance sheet before you place a policy, and the guarantee carries an annual facility cost for as long as you hold the licence [4]. Professional indemnity cover of at least AED 2 million is an annual premium, not a one-off. The 2024 regulation removed your ability to discount your own commission to win an account, which protects margin but also removes the lever a new entrant would naturally pull against an incumbent [2]. Life first-year commission is capped at 10%, so the old model of a large upfront payday is gone [8]. And the compliance load, meaning the named general manager, the operations manager, the internal controller, the per-class specialists and the CBUAE-approved auditor, is a payroll cost you carry whether or not you write business.

The table below sets the three CBUAE-recognised intermediary roles side by side, because founders routinely start an application for one while describing the economics of another.

Real Talk: The honest profit test is not whether the market is growing, it is whether you can carry roughly AED 6 million of dead capital plus a qualified payroll for the eighteen to twenty-four months it takes a broker to build a renewable book. Firms that clear that hurdle do well, because renewals compound. Firms that treat the capital as a formality run out of runway before the second renewal cycle.

If your economics only work at a lighter capital level, the honest answer may be a different business rather than a thinner version of this one. A DFSA or FSRA regulated broker or reinsurance intermediary serving international and wholesale clients is a real alternative if your clients are not onshore retail policyholders, and our free zone company setup page covers that route, though it carries its own capital and compliance requirements rather than being a cheap shortcut. For a genuinely light-capital, commission-based intermediary business in the UAE, our mortgage brokerage guide shows what the other end of the spectrum looks like.

What documents and steps does it take to start an insurance brokerage?

A DET company first, then the Central Bank application, and the Central Bank stage is the long pole. The document set is heavier than an ordinary licence because CBUAE assesses your capital, your people and your controls, not just your entity. Expect several months end to end, driven almost entirely by the completeness of the regulatory file.

The realistic document checklist looks like this.

• Shareholder and company documents: passport copies and photographs of every shareholder and director, the reserved trade name, DET initial approval, and the Memorandum of Association naming insurance brokerage as the activity.
• Premises: a signed tenancy and Ejari for a real, staffed office. CBUAE requires physical premises, and a flexi-desk does not satisfy it.
• The regulatory application: the Central Bank of the UAE insurance broker licence application under the Insurance Brokers' Regulation 2024, with the supporting schedules that regulation requires [2].
• Money: proof of the AED 3,000,000 paid-up capital for a UAE-incorporated broker, and the separate AED 3,000,000 bank guarantee issued by a bank in favour of CBUAE [4].
• Cover: the professional indemnity policy with an insured sum of at least AED 2,000,000 and the deductible within the permitted cap [4].
• People: a general manager who meets the CBUAE qualification and experience criteria and is approved by the regulator, plus the operations manager, the internal controller and a technically qualified specialist for each class of insurance you intend to place, each evidenced with degrees, professional qualifications and experience letters [2][5].
• The commercial case: a business plan with three-year financial projections showing target lines, distribution, headcount and how the firm holds net equity at 100% of the minimum [2].
• Character and controls: good conduct certificates for the key individuals, and a written compliance and anti-money-laundering framework covering KYC, sanctions screening, suspicious-transaction reporting, conflicts of interest, data protection and the CBUAE-approved external auditor [2][5].

The sequence and a realistic timeline matter more than the list, because the items run in a fixed order and one of them dominates the calendar.

Common Mistake: Submitting the Central Bank application to start the clock while the capital, the guarantee, the professional indemnity policy and the named team are still being arranged. CBUAE reviews a complete file, not a placeholder, and an incomplete submission does not queue faster. It simply generates clarification rounds that add months. Assemble everything, then file. Talk to a setup expert→ before you file, not after the first clarification letter.

What are the ongoing costs and compliance for an insurance brokerage?

Substantially more than the setup fees, and permanent. A licensed broker carries an annual renewal stack, a live bank guarantee, an annual professional indemnity premium, audited accounts, regulatory returns, AML obligations and the standard UAE tax filings. Budget for the running cost from year one, because none of it is optional.

The recurring money starts with the licence layer. The DET trade licence and the Ejari renew annually, and the CBUAE registration renews on the Central Bank's cycle at a modest annual fee, commonly around AED 1,500, which is the cheapest line in the whole stack and the least of your concerns. The bank guarantee is the expensive one, because it is not a one-time filing: it must stay live and at full value for the entire life of the licence, so you either keep AED 3 million of collateral posted or pay an annual bank facility fee to maintain it. Professional indemnity cover renews annually too, and the premium moves with your turnover and claims record rather than staying flat.

The compliance obligations are where a broker differs from an ordinary services company. CBUAE expects audited financial statements from a CBUAE-approved external auditor, periodic regulatory returns, and continuous evidence that net equity sits at 100% of the minimum, with a 15-day notification and a restoration plan if it slips and a halt on new business until it is fixed [2]. Client money handling is now largely designed out of the model, because under the 2024 regulation premiums flow directly from the client to the insurer and claim settlements and refunds flow directly from the insurer to the policyholder, so the broker never holds client premium money [2]. That simplifies your treasury, but it also means any process that accidentally routes a client payment through your account is a regulatory problem, not a convenience, and your systems should make it impossible.

On top of that sit the AML obligations, which are continuous rather than a setup item: customer due diligence, sanctions screening, suspicious-transaction reporting, record-keeping and a named compliance function that CBUAE can inspect. Then the tax and corporate filings that every UAE company carries, meaning corporate tax registration and annual filing, VAT registration once taxable turnover passes AED 375,000 with periodic returns on your 5% standard-rated commission, and ultimate beneficial owner records kept current with the licensing authority. These renewals, audits, returns and filings are exactly the recurring work our post-setup services handle, so the guarantee, the PI cover, the audit and the tax filings stay current while your team places business.

Pro Tip: Price the bank guarantee as an annual line item in your business plan, not a setup cost. A broker who models AED 6 million as a one-time outlay and then discovers a recurring facility fee, an annual PI premium and a CBUAE-approved audit has understated the running cost of the licence by a meaningful margin in every year of the plan, not just the first.

Can you open a corporate bank account for an insurance brokerage?

Yes, and a CBUAE licensed broker is a file most UAE banks are comfortable with, but expect standard onboarding rather than anything instant. UAE banks do not open fully remote corporate accounts, in-person know-your-customer meetings are required for the shareholders and signatories, and the account, the capital deposit and the bank guarantee are usually arranged with the same institution.

Being regulated actually helps here, which is not true of every business. A bank assessing a new company weighs the activity, the ownership and the expected flows, and a Central Bank licensed broker arrives with a regulator's own fit-and-proper assessment behind it, a named general manager and compliance controller, audited-accounts obligations and a documented AML framework. That is a stronger file than an unregulated consultancy of the same size. The practical sequence is that you open the account and deposit the AED 3 million paid-up capital during incorporation, then arrange the AED 3,000,000 bank guarantee in favour of CBUAE with that bank, which is a credit decision in its own right and is often the slowest banking step. Start the guarantee conversation early, because a bank will want either full cash collateral or an approved facility, and neither is agreed in a week.

Based on our experience, the client money question is the one founders raise last and should raise first. Under the 2024 regulation you do not hold client premiums at all, since they flow directly to the insurer, so you are not running a client money account in the traditional sense [2]. What you do run is a commission-receipts account fed by insurers within 10 business days of premium receipt, and a bank that understands that flow will ask fewer questions about incoming volumes than one that assumes you are collecting premiums. Explaining the post-2025 model clearly in the account-opening pack removes a whole round of compliance queries, and a maintained minimum balance is normal throughout.

Real Client Stories

The plan built on holding premiums. A founder modelled his cash flow around collecting client premiums and earning float before passing money to insurers. Under the 2024 regulation brokers cannot collect premiums at all, so the float he had budgeted did not exist. We rebuilt the model around commission paid by insurers within 10 business days. Reading the current regulation before the business plan would have saved the rework.

The free-zone tax assumption. A client set up intending a free-zone broker on the promise of 0% corporate tax. Because general insurance broking is not a Qualifying Activity, the commission income was taxable at 9% regardless of the free zone, and the free-zone licence could not even reach his target onshore retail clients without CBUAE authorisation. He moved to a mainland CBUAE structure. The structure has to match the market and the tax rules, not a headline.

The under-capitalised applicant. An applicant had the AED 3 million capital but had not planned for the separate AED 3 million bank guarantee, treating them as the same requirement. The application could not proceed until the guarantee was arranged, which meant either more collateral or a bank facility he had not budgeted. We now map both requirements plus the PI cover at the term-sheet stage, before anyone commits.

Set up your Dubai insurance brokerage with the real barriers mapped

Insurance broking rewards operators who plan for the capital, the guarantee and the qualified team, and it punishes those who follow stale, pre-2025 guidance. Since 2013, BusinessDubai.ae has completed 700+ company registrations across the UAE, including regulated and financial-services companies. We will help you decide between a mainland CBUAE licence and a DIFC or ADGM route based on the clients you want, plan the capital, bank guarantee and PI cover, build the fit-and-proper team CBUAE expects, sequence the DET licence and CBUAE registration so nothing stalls, and get the VAT and corporate tax treatment right, all with clear itemised pricing. We work alongside your compliance and tax advisers. Talk to a setup expert→ for a plan built around your target market. For the opposite kind of professional firm, one gated by credentials rather than capital, see our legal consultancy setup guide, and post-setup services covers ongoing compliance and renewals.

Frequently Asked Questions

Who regulates insurance brokers in the UAE?

The Central Bank of the UAE (CBUAE). It absorbed the former Insurance Authority in 2020 under Decretal Federal Law No. 25 of 2020, and now licenses and supervises insurers, reinsurers and brokers [3].

What law governs insurance brokers in 2026?

Federal Decree-Law No. 6 of 2025, in force 16 September 2025, which consolidated the Central Bank and insurance laws and replaced Federal Decree-Law No. 48 of 2023, plus the Insurance Brokers' Regulation 2024 that took effect on 15 February 2025 [1][2].

How much capital do I need for an insurance broker licence in the UAE?

A UAE-incorporated broker needs AED 3 million in paid-up capital. A branch of a foreign company or a financial-free-zone company needs AED 10 million. This is separate from the bank guarantee [4].

Is a bank guarantee required, and how much?

Yes. A UAE-incorporated broker must provide an AED 3 million bank guarantee in favour of CBUAE, plus AED 1 million for each additional branch. It is separate from your capital, so you effectively commit around AED 6 million [4].

How much does an insurance broker licence cost in Dubai?

The trade licence and setup fees typically run AED 100,000 to 200,000 including office, visas and PI premium. But the real requirement is the roughly AED 6 million in capital and bank guarantee, plus qualified staff salaries [4].

Can a foreigner own 100% of an insurance brokerage in Dubai?

Not straightforwardly. Insurance broking has been treated as a strategic-impact sector where majority UAE-national ownership can be required, unlike most mainland activities that now allow full foreign ownership. Confirm the current requirement with CBUAE and DET at application.

What is the difference between an insurance broker and an agent in the UAE?

A broker acts for the client, sourcing cover from multiple insurers and paid by commission. An agent represents one or more specific insurers. Both are regulated by CBUAE, but the licensing regimes and duties differ.

What did the 2024 Insurance Brokers' Regulation change?

Brokers can no longer collect premiums or discount their own commission, insurers must pay commission within 10 business days, claims and refunds go directly to policyholders, and a net-equity test was added. It took effect on 15 February 2025 [2].

Can brokers still collect premiums from clients?

No. Under the 2024 regulation premiums go directly from the client to the insurer. The broker never holds client premium money, which removes a float many older brokerages relied on [2].

Do insurance brokers pay corporate tax in the UAE?

Yes, at the standard 9% above AED 375,000 of profit. General insurance broking is not a Qualifying Activity, so a free-zone broker is generally taxed at 9%, not 0%. Reinsurance is a Qualifying Activity [7].

Is insurance brokerage commission subject to VAT?

Yes, at the standard 5%. Broker commission is a service supplied for a fee, so it is standard-rated, even though life insurance itself can be VAT-exempt. Input VAT on costs is recoverable [6].

How much professional indemnity insurance does a broker need?

A UAE-incorporated broker needs PI cover of at least AED 2 million, with the deductible capped around AED 30,000 per claim. Foreign and free-zone branches face higher minimums [4].

Can a DIFC or ADGM broker write mainland UAE business?

Generally no. DIFC (DFSA) and ADGM (FSRA) are separate regimes with no automatic recognition onshore. Placing mainland UAE risks requires a CBUAE licence, so a free-zone broker cannot serve onshore retail clients without it [2].

What qualifications do broker staff need?

The firm must name a general manager, operations manager and compliance controller, plus a qualified specialist for each class of insurance. Individual producers must register under Board Resolution No. 27 of 2020, complete the required course and pass the CBUAE assessment [5].

How long does it take to get an insurance broker licence?

Expect several months once the capital, guarantee, PI cover, premises and qualified team are in place. CBUAE reviews the application after the trade licence, and the timeline depends heavily on how complete your submission is.

How do insurance brokers make money in the UAE?

Through commission paid by insurers, now within 10 business days of premium receipt. Rates vary by line and are under pressure, with life first-year commission capped at 10%, so renewal and recurring commission and corporate schemes drive profitability [2][8].

How many insurance brokers are there in the UAE?

Around 160 are registered with CBUAE, a crowded field that the 2024 regulation is consolidating through higher capital and conduct standards. Expect fewer, larger brokers over time [8].

Is insurance brokerage profitable in the UAE?

It can be, in a large, growing market with mandatory health and motor cover and brokers dominating those lines. But high capital barriers, a crowded field and commission compression mean it favours well-capitalised or corporate-lines specialists [8].

Do I need a physical office?

Yes. CBUAE requires a real, staffed office for an insurance broker. A flexi-desk or virtual office does not meet the requirement, and premises are part of the licensing assessment.

What is the net-equity requirement?

Under the 2024 regulation a broker must keep net equity at 100% of the minimum. If it falls below, the broker must notify CBUAE within 15 days, submit a restoration plan, and stop taking new business until equity is restored [2].

Can I broke insurance on just a trade licence?

No. The trade licence incorporates the company, but you must also obtain CBUAE authorisation and registration before placing any policy. Broking without CBUAE registration is unlicensed activity with civil and criminal exposure [2].

Do I need the paid-up capital and the bank guarantee in place before I apply?

Yes, in practice. CBUAE assesses a complete file, so the AED 3 million paid-up capital has to be deposited and the separate AED 3 million bank guarantee issued in the Central Bank's favour as part of the submission, not promised for later. Together that is roughly AED 6 million committed before the first policy [4].

Can a foreign investor own a UAE insurance brokerage?

A foreign investor can hold shares, but full 100% foreign ownership is not straightforward onshore. Insurance broking has been treated as a strategic-impact financial sector where UAE-national ownership or participation can be required, so confirm the current position with CBUAE and DET at application. DIFC and ADGM structures allow full foreign ownership but cannot serve onshore retail clients [2].

What qualifications does the general manager of an insurance brokerage need?

CBUAE assesses the general manager on fit-and-proper grounds, meaning integrity, financial soundness and demonstrated competence, evidenced with a relevant degree, professional insurance qualifications and documented years of experience in the sector. The role must be named and approved in the application, alongside the operations manager, the internal controller and a qualified specialist per class of insurance [2][5].

What is the difference between an insurance broker, an agent and a consultant?

A broker acts for the client and sources cover across multiple insurers, paid by insurer commission. An agent represents one or more specific insurers under an agency agreement and sells their products. A consultant advises the client on risk and cover and bills an advisory fee rather than placing business for commission. All three are CBUAE regulated, but the capital, guarantee and duties differ, with the broker carrying the heaviest requirements [2].

What commission rates do insurance brokers earn in the UAE?

Rates vary by line and are set in the arrangement with the insurer rather than published as a single schedule. The one hard cap in the current rules is life insurance first-year commission at 10%, down from the 40% to 70% the older model relied on. Motor and retail health are high volume with thin margins, while corporate and commercial lines carry better economics, and renewal commission is where profitability actually sits [2][8].

How long does Central Bank approval take for an insurance broker licence?

Several months, and it is the long pole in the project rather than the trade licence, which takes weeks. The variable is file quality: a submission missing the deposited capital, the issued guarantee, the professional indemnity policy or an evidenced key-person team generates clarification rounds that add months. A complete, well-evidenced file moves considerably faster than a partial one [2].

Should I get a DIFC licence or an onshore CBUAE licence for an insurance brokerage?

It depends entirely on who you sell to. Only a mainland CBUAE licence lets you place onshore UAE risks such as local motor, medical and property, which is where the volume is. A DIFC licence under the DFSA, or an ADGM licence under the FSRA, suits international, wholesale, captive and reinsurance business, but it cannot reach the everyday onshore client and is not a cheaper route [2].

Is it easier to start with health, motor or corporate insurance lines?

Health and motor give volume because both are mandatory, but they are price-driven, competitive and thin on margin, and you need a technically qualified specialist approved for each class you place. Corporate and commercial lines such as group medical, property, liability and marine carry better economics and stickier renewals, which is why well-capitalised new brokers usually build there rather than chasing retail motor [8].

References

[1] Federal Decree-Law No. 6 of 2025 on the Central Bank, Regulation of Financial Institutions and Activities, and Insurance Business, in force 16 September 2025, replacing Federal Decree-Law No. 48 of 2023, with transition to 16 September 2026. uaelegislation.gov.ae and CBUAE Rulebook

[2] Insurance Brokers' Regulation 2024, issued 25 July 2024 and in force 15 February 2025, repealing Board Resolution No. 15 of 2013, including the premium-collection ban, no-commission-discount rule, 10-business-day commission payment and net-equity test. Norton Rose Fulbright

[3] Decretal Federal Law No. 25 of 2020 merging the Insurance Authority into the Central Bank of the UAE. Central Bank of the UAE

[4] CBUAE minimum capital, bank guarantee and professional indemnity requirements for insurance brokers (Rulebook, Letter of Guarantee and Professional Indemnity section). CBUAE Rulebook and u.ae Insurance

[5] Board Resolution No. 27 of 2020 on the registration and qualification of individual insurance producers. Central Bank of the UAE

[6] VAT treatment of insurance and insurance-broker commission under Federal Decree-Law No. 8 of 2017 on VAT and FTA guidance: broker commission standard-rated at 5%. Shuraa Tax summary

[7] Ministerial Decision No. 229 of 2025 on Qualifying and Excluded Activities for Qualifying Free Zone Persons: reinsurance qualifies, general insurance and insurance broking do not. Ministry of Finance

[8] UAE insurance market gross written premium and broker distribution share (2024). Economy Middle East and Mordor Intelligence